Employee Standards & Policies

Grand Targhee has developed a reputation of being a quality, guest-focused resort. Our employees are a critical element of our success, and we aim to exceed our guests’ expectations and project a positive image of our resort at all times. Part of the way we do this is through the appearance of both our facilities and ourselves. It is the policy of Grand Targhee Resort that an employee’s personal appearance and grooming must at all times project the image of a professional organization. Departures from appropriate appearance and uniform standards are not permitted and may result in discipline up to and including termination. Please note: The discretionary nature of this policy may result in different standards for different departments. Each department has the discretion to set standards that may be stricter than those listed below.

You are an important part of the professional team here at Grand Targhee. Part of this professionalism means presenting our guests with a friendly attitude, clean uniform and neat, well groomed appearance. You are responsible for your appearance each and every day. Management maintains sole discretion as to what is and is not permitted.

• Hair must be clean and neatly groomed at all times and not present a health nor safety hazard. Extreme hairstyles may be permitted but must be neat, clean and well maintained. Men’s hair which extends below the standard shirt collar must be worn neatly pulled back.
• Jewelry must be in good taste and not excessive.
• Body odor must be controlled by natural or chemical means.
• Male Employees: Men’s faces must be freshly shaven before reporting to work. Grown in facial hair may be permitted but must be neat, clean and well trimmed. Facial hair must be grown in prior to the start of any operating season; growing in facial hair during an operating season is not permitted.
• Female Employees: Make-up must be in good taste at all times.
• If you have a tattoo, it must within good taste or be covered while on duty.
• Smoking is permitted in designated areas on breaks only. Smoking in uniform is not permitted.
• Employees may not chew gum or any other substance in guest contact areas.
• Management maintains sole discretion as to what is and is not permitted.

UNIFORMS:
In most cases uniforms are required while working at Grand Targhee. Some office positions may not experience customer contact and therefore, uniform requirements may not apply. However, all administrative staff must keep uniform accessories on hand for those times when customer contact is required.

Grand Targhee provides uniforms to create a consistent, friendly, warm and comfortable look that is easily identified by our guests. We take pride in wearing our uniforms and we are individually responsible for keeping them clean and wrinkle free. While on the job, uniforms and company-approved accessories must be worn.

Depending on your position, you may be issued returnable uniform items such as coats, shirts, vests, fleece or pants. Your supervisor will advise you of uniform requirements and the procedures for issue and return of those items. Issued uniforms are to be returned at the end of your employment. You are responsible for the cost of any lost items or items that you do not return. Be sure to check the numbers of the items issued to you, as you are responsible for returning the same items you checked out. Footwear must be safe and appropriate for your job. Flip-flops are not permitted in any position. What is considered appropriate is at the sole discretion of your supervisor.

Supervisors have a complete list of required uniform items by department. Employees in certain departments will be required to provide some uniform items (for example, black pants in winter/black or khaki pants or shorts in summer). Shorts must be a minimum length of 2 inches above the knee. Please contact your supervisor for specifics as requirements do vary by department.

Uniforms are to be worn on duty only. Outer layer uniform items (for example, coats, fleece, vests, etc.) are not to be worn while participating in personal activities on or off resort property. You may be asked to change out of resort issued coats or pants before free skiing or snowboarding, please contact your supervisor for specifics for your department. Uniform items and nametags are absolutely not permitted while socializing in the resort or any other bar or while drinking alcohol or smoking.

NAMETAGS:
Nametags play an important role in guest relations and communication. Be sure to wear yours at all times when at work. If you lose your nametag, notify your supervisor or Human Resources to order a replacement. Only your correct name, hometown, and department will be printed on your nametag.

DRUG AND ALCOHOL POLICY:
Grand Targhee is committed to providing a safe, healthy, drug and alcohol-free environment for both employees and guests. We believe in operating our resort responsibly, which includes reducing injuries, accidents, and property damage. Our drug and alcohol policy applies to all employees and is strictly enforced. Grand Targhee has a policy of zero tolerance.

You will be asked to submit to a drug and alcohol screen if:
1. You are involved in an incident which
a.) Requires you to seek medical treatment from a hospital or medical facility.
b.) Causes property damage of more than $500.
2. The Company has reasonable suspicion that you are under the influence of alcohol or drugs while on the job or that you are in violation of the Drug and Alcohol policy.