Summer 2020 COVID Procedures

Lodging / camping check-in

  • 307-353-2300 option “0” to speak to a front desk agent to check-in from vehicle
  • Limit of 6 guests in the lobby at any time
  • Preferred form of payment is credit cards
  • Please stand 6 feet apart and avoid congregating in common areas

HOUSEKEEPING SERVICES

The following items will not be in the room, but they may be requested from the front desk:

  • Extra Bed Pillows
  • Extra Blankets
  • Note Pads and Pens
  • Gratuity Envelopes
  • Irons and Ironing Boards
  • Hangers
Stay Over Service

Grand Targhee Resort’s Housekeeping stay over service is being limited to an Amenity Refresh Program. This service is by request only. The following SOP is to be followed by our Front Desk Team, our Guests, and Housekeeping Team to replenish and replace items for multi-night stays.

  • At check-in guests will be given 3 disposable plastic bags. One for soiled bed linens, one for soiled bath linens, and one for trash.
  • The guest will fill each bag accordingly.
  • The guest will call the front desk and let them know that they need their Amenities refreshed and give them a list of items that they would like to have replenished.
  • The guests will place their bags outside of their room.
  • The items will be left outside of the guest’s room and the Housekeeping Member will remove the trash and soiled linens.

BIKE SCHOOL

  • Bike Instructors will follow guidelines set forth by PMBIA.
  • The instructor will maintain a distance of 6 feet.
  • The instructor will ride on a separate chair than the student to maintain 6-foot spacing.
  • The instructor will carry face mask, hand sanitizer, and gloves.
  • The instructor will avoid touching the participant’s bike.
  • Private/Semi-private lessons only offered.

LIFT OPERATIONS

  • Scenic Lift Riders – Please gather all tickets from your group and hand them to the ticket checker
  • Mountain Bikers – Attach your ticket to your bike under the seat or on the handlebars. No tickets on your body
  • Season Passholder – Present your pass at arm’s reach
  • Guests will load their own bikes into the bike carriers as normal. If a guest requires assistance to load their bike, they will be asked to place their bike in a designated area and then step back to allow staff to load their bike
  • Masks or cloth face coverings are encouraged when interacting with the ticket checkers.
  • Stay with your group.
    Only members of the same party are permitted to ride together on the chair lift.
  • Individuals ride single.
  • Socially distance while waiting in line.
  • Keep your group together and maintain at least 6 feet of space between other groups/individuals.
  • Hand sanitizer is provided at the top and bottom of the lift.
  • Sanitize your hands often.
  • Refrain from touching your eyes, nose, and mouth while riding
  • the chairlift.

POOL AND HOT TUB

  • Advanced scheduling required.
    • Lodging guests, please check in the Front Desk.
  • Pool Sessions begin at: 10:00am, 12:00pm, 2:00pm, and 4:00pm.
  • Pool is only open to Lodging Guests after 6:00pm. 
  • Pool will be closed for cleaning at 11:30am, 1:30pm, 3:30pm, 5:30pm, and 7:30pm. 
  • Pool capacity area is 24 guests. 

SUMMER CAMP

  • Counselor to child ratios will not exceed 9:1 – limiting the size of the group to 10.
  • Camps are limited to 8 – 15 campers per day.
  • Parents will be asked to stay in their cars. We will walk to the car to pick up and drop off the children. This way, we can keep with social distancing.
  • We will take the campers’ temperature and give them hand sanitizer before boarding the bus.
  • Campers will sit as far apart as possible on the bus.
  • Staff will wear masks while indoors with the kids and while interacting with parents.
  • Powder Scouts building, bus, and high touch areas will be cleaned at the end of the day with a strong bleach solution.
  • The bus will only be used for Kids Camp to maintain the sanitization at the end of each day.
  • If dropping your child off at the resort, please meet the counselor in front of the Activity Center.
  • No personal soft toys, blankets, etc. will be allowed in the Kids Club building.

BRANDING IRON GRILL and trap bar

  • All guests will be seated at tables and/or booths.
  • Limit tables to groups of 6, preferably of the same household.
  • May seat greater than 6 if all from the same household.
  • Tables with guests must be at least 6 ft apart (and preferably 10 ft apart) on all sides when seated.
  • A 6-foot distance must be maintained between household parties, indoor or outdoor with signage and floor markings.
  • Staff interacting with the public (within 6 ft.) must wear face coverings at all times.
  • Increased hand hygiene between interactions with each table.
  • Cups, lids, and straws will be handed directly to guests.
  • Tables will be set once guests are seated. 
  • Tables will be cleared once guests leave. 
  • Employees will refrain from touching any item once it is placed on the table. 
  • The preferred payment type is a credit card.
  • Bar seating allowed with 6ft distancing.

BRANDING IRON BAR

  • Seated service only.
  • Space seating for physical distancing (minimum of 6 ft. between tables).
  • Only groups who arrive together may be seated together.
  • The hostess must seat groups to maintain distancing.
  • The preferred payment type is a credit card.

General Store

  • Six (6) ft. distancing must be maintained.
  • The preferred payment type is a credit card. 
  • Employees will wear face coverings.
  • Please follow the one-way aisles to support social distancing.
  • Encourage one person from part to shop.
  • Increased hand hygiene between interactions.
  • Increased disinfection and sanitation procedures.

Retail and bike rentals

  • The preferred payment type is a credit card.
  • Limit of 10 guests in Teton Mountain Outfitters at one time. 
  • Guests must sanitize prior to trying on any soft goods or helmets. 
  • All sales are final, with no returns.

COVID-19 Information