Three people riding a chairlift

Season Pass Protection Policy

We want to see you skiing and riding, but we understand that the unpredictable happens, sometimes preventing you from utilizing your season pass.

Grand Targhee Pass Protection coverage offers qualifying individuals a credit for the cost of the unused portion of your Grand Targhee season pass. Grand Targhee Pass Protection is non-transferable and non-refundable.

TERMS AND CONDITIONS

2022/2023 PASS PROTECTION POLICY

If you do not purchase Grand Targhee Pass Protection, you will not be eligible for a credit toward your 2023/24 season pass or for a refund. Season passes are not transferable. Grand Targhee Pass Protection is approximately 6% of the cost of the pass at the time of purchase and can be added to a season pass up to 30 days after purchase, before the first use.

If you become medically unable to ski or ride, or if you are transferred out of the area due to employment (300 miles or more from Grand Targhee Resort), credit toward your next season pass will be issued. The value is determined based on the number of days skied on your pass. Refunds will not be given unless you are unable to ski or ride in the indefinitely. Only the injured passholder qualifies for a pass protection credit.

2022/2023 SEASON PASS CREDIT VALUE

To qualify for a credit towards your 2023/2024 season pass purchase, the current season pass must have been used ten or fewer times in the 2022/2023 winter season(s). The amount credited towards your 2023/2024 season pass is determined based on the number of days the pass was used to ski/ride at the ‘Friends and Family’ rate during Winter 2022/2023. The utilized days will be subtracted from the total value paid for the pass to determine the available credit.

All requests must be received before March 1, 2023.

HOW TO FILE A CLAIM

HOW TO FILE A CLAIM & REQUEST A CREDIT

Please provide the following three documents to process your request. You may send these documents via mail or email to the contact info below. Please allow 2-3 weeks for processing.

  • A letter requesting a credit within 30 days of the incident. Please include your first name, last name, birthday, mailing address, telephone number, and a brief explanation of why you are unable to use your pass.
  • A doctor’s letter on official letterhead stating the reason for your non-participation and date of onset, or a letter from your employer on official letterhead certifying a transfer and an effective date.
  • Your season pass.

Grand Targhee Resort Attn: Activity Center 3300 E. Ski Hill Rd Alta, WY 83414

Email: seasonpass@grandtarghee.com

Credit towards your future season pass: If a credit is granted, you will receive a gift card that can only be used to purchase your 2023/2024 season pass. You will be responsible for any difference in price when using your gift card for a future season pass purchase.

Refunds will not be given unless you are unable able to ski or ride in the future. Only the injured passholder qualifies. If the original payment for your season pass was via cash or check, and you are granted a refund, a check will be issued through our Accounts Payable department (allow 2-3 weeks). If the original payment for your season pass was by debit/credit card, the refund will be credited toward the credit card used for the purchase.

Our shuttle schedule has changed. You can find the latest schedule here