Season Pass Protection Policy
2019/20 Pass Protection Policy
Grand Targhee Resort wants to see you skiing! We understand that the unpredictable happens, preventing you from utilizing your season pass at Grand Targhee Resort.
Grand Targhee Pass Protection coverage offers a credit for the cost of the unused portion of your Grand Targhee season pass. Grand Targhee Pass Protection is non-transferable and non-refundable. If you do not purchase Grand Targhee Pass Protection, you will not be eligible for a credit or refund toward your 2020/2021 season pass purchase and understand that passes are not transferable. Grand Targhee Pass Protection is approximately 6% of the cost of the pass at the time of purchase and can be added to a season pass up to 30 days after purchase, prior to the first use.
If you become medically unable to ski or ride, or if you are transferred out of the area (300 miles or more from Grand Targhee Resort) due to employment, a credit toward your next season pass will be determined based on the number of days on your pass was scanned during both Spring 2019 and Winter 2019/20 season. Refunds will not be given unless you will be unable to ski or ride in the future. Only the injured pass holder qualifies for a pass protection credit.
2020/2021 Season Pass Credit Value:
The season pass must have been used 10 or fewer times in the winter season(s) to qualify for a credit towards your 2020/2021 season pass purchase. This includes any use in the 2018/19 and 2019/20 season.
The amount credited towards your 2020/2021 season pass is based on the number of days the pass was used to ski/board at the ‘Friends and Family’ rate during both the Spring 2019 and Winter 2019/2020 seasons. The utilized days will be subtracted from the total value paid for your pass to determine your credit.
All requests must be received prior to March 1, 2020.
I purchased pass protection; how do I request my gift card credit?
Please provide all three of the following documents to process your request. You may mail these documents via mail or email to the contact info below. Please allow 2-3 weeks for processing.
1. Letter requesting a credit within 30 days of the incident. Please include your first and last name, mailing address, telephone number, and a brief explanation of why you are unable to use your pass.
2. A doctor’s letter on official letterhead stating the reason for your non-participation and date of onset or a letter from your employer on official letterhead certifying a transfer and an effective date.
3. Your Season Pass.
Grand Targhee Resort
Attn: Activity Center
3300 E. Ski Hill Rd
Alta, WY 83414
Credit towards your future season pass: If a credit is granted, you will receive a gift card which can only be used to purchase your 2020/2021 season pass. You will be responsible for any difference in price when using your gift card for a future season pass purchase.
Refunds will not be given unless you will be unable able to ski or ride in the future. Only the injured pass holder qualifies. If original payment for your season pass was via cash or check, and you are granted a refund, a check will be issued through our Accounts Payable department (allow 2-3 weeks). If the original payment for your season pass was by debit/credit card, the refund will be credited toward the credit card used for the purchase.